Privacy Policy

At IMSRA Electronics, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact us, or use any of our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using imsraelectronics.com, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

1.1 Information You Provide to Us

When you create an account, place an order, contact us, subscribe to our updates, or otherwise interact with IMSRA Electronics, you may provide information such as:

  • Full name

  • Phone number

  • Email address

  • Billing address

  • Shipping/delivery address

  • City and postal code

  • Account login information

  • Order and purchase details

  • Product preferences

  • Customer service communications

  • Information provided through contact forms

  • Reviews, feedback, and other content you voluntarily submit

We only request information that is reasonably necessary to provide our services.

 

 

2. Payment Information

When you make a purchase, payment information may be processed through our payment partners or financial institutions.

Depending on the payment method, this may include information required to process your transaction.

IMSRA Electronics does not intentionally store complete payment card details such as your full card number, CVV, or PIN on our servers when payment processing is handled by a third-party payment provider.

Payment providers may have their own privacy policies and security practices.

 

 

3. Information Collected Automatically

When you visit our website, certain technical information may automatically be collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Products viewed

  • Search queries

  • Referring website

  • Date and time of visits

  • Website interaction data

  • Cookies and similar technologies

This information helps us understand how customers use our website and improve its performance, security, and functionality.

 

 

4. Cookies and Similar Technologies

IMSRA Electronics may use cookies, pixels, tags, and similar technologies.

Cookies may be used to:

  • Keep products in your shopping cart

  • Remember your preferences

  • Maintain login sessions

  • Understand website traffic

  • Improve website performance

  • Analyze customer behavior

  • Personalize your experience

  • Measure advertising performance

  • Prevent fraudulent or unauthorized activity

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

 

 

5. How We Use Your Information

We may use collected information to:

Order Processing

  • Process and fulfill orders

  • Confirm purchases

  • Arrange delivery

  • Provide order updates

  • Process returns, exchanges, and refunds

Customer Service

  • Respond to inquiries

  • Resolve complaints

  • Provide technical or product assistance

  • Communicate regarding your orders

Website Improvement

  • Improve our website

  • Improve products and services

  • Analyze website usage

  • Identify technical problems

  • Develop new features and services

Security and Fraud Prevention

  • Detect suspicious activity

  • Prevent fraud

  • Protect customer accounts

  • Protect our website and systems

  • Enforce our terms and policies

Marketing

Where permitted, we may use your information to send:

  • Promotional offers

  • Discounts

  • New product announcements

  • Special campaigns

  • Information about our products and services

You may unsubscribe from promotional communications at any time.

 

 

6. Sharing Your Information

We do not sell your personal information to third parties for their independent marketing purposes.

However, we may share information when reasonably necessary to operate our business.

Service Providers

We may share relevant information with trusted service providers such as:

  • Courier and delivery companies

  • Payment processors

  • Website hosting providers

  • IT and technical service providers

  • Customer support platforms

  • Analytics providers

  • Marketing and advertising service providers

These providers may only receive information necessary to perform their services.

Legal Requirements

We may disclose information when required to:

  • Comply with applicable law

  • Respond to legal requests

  • Protect our rights or property

  • Prevent fraud or abuse

  • Protect the safety of customers, employees, or others

  • Investigate suspected unlawful activity

 

 

7. Advertising and Analytics

We may use third-party advertising and analytics technologies to understand website activity and measure the effectiveness of our marketing campaigns.

These technologies may include services such as:

  • Google Analytics

  • Google Ads

  • Meta advertising technologies

  • TikTok advertising technologies

  • Other analytics or advertising platforms

These services may collect information about your interactions with our website in accordance with their respective privacy policies.

You may be able to manage certain advertising preferences through the relevant third-party platform or your device/browser settings.

 

 

8. Order and Delivery Information

When you place an order, we may need to provide relevant customer information to our delivery or logistics partners.

This may include:

  • Customer name

  • Phone number

  • Delivery address

  • Order number

  • Delivery instructions

This information is provided so that your order can be successfully delivered.

 

 

9. Customer Reviews and User Content

If you submit a product review, testimonial, comment, image, or other content to IMSRA Electronics, you understand that the content may be displayed publicly on our website or other IMSRA Electronics marketing channels where applicable.

Please avoid including sensitive personal information in publicly submitted content.

 

 

10. Communications

We may contact you through:

  • Phone

  • SMS

  • WhatsApp

  • Email

  • Website notifications

Communications may relate to:

  • Order confirmation

  • Delivery updates

  • Payment or account information

  • Returns and refunds

  • Customer support

  • Security notifications

  • Promotional offers, where permitted

Transactional communications may still be sent when necessary to complete or manage your order, even if you have opted out of promotional messages.

 

 

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.

 

 

12. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

  • Processing orders

  • Providing customer service

  • Maintaining business records

  • Resolving disputes

  • Preventing fraud

  • Meeting legal or regulatory obligations

  • Enforcing agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.

 

 

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

 

 

14. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, or other online resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party service you visit.

 

 

15. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information

  • Request correction of inaccurate information

  • Request deletion where applicable

  • Withdraw certain consents

  • Opt out of promotional communications

  • Manage cookies through your browser

  • Ask questions about how your information is used

Some information may need to be retained when required for legal, security, accounting, fraud-prevention, or legitimate business purposes.

To make a privacy-related request, please contact us using the details provided below.

 

 

16. Promotional Communications

If you no longer wish to receive promotional emails or messages from us, you may unsubscribe using the available unsubscribe option or contact us directly.

Please note that opting out of marketing communications does not necessarily stop important transactional or service-related communications.

 

 

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services

  • Website functionality

  • Business practices

  • Technology

  • Legal or regulatory requirements

When we make changes, we may update the "Last Updated" date at the beginning of this policy.

We encourage you to review this page periodically.

 

 

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way IMSRA Electronics handles personal information, please contact us.

IMSRA Electronics

Website: imsraelectronics.com

Email: imsraelectronics@gmail.com

Phone/WhatsApp: +92 330 0490702

Business Address: Darwesh Bazar, near MCB Bank, Sita Road
Hasil Khoso Chowk, Bypass Road, Mehar
Main Road K.N Shah, UBL Bank near MCB Bank

 

 

19. Acceptance of This Privacy Policy

By accessing or using the IMSRA Electronics website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, subject to applicable law.

IMSRA Electronics reserves the right to update this Privacy Policy when necessary.