Shipping Policy

At IMSRA Electronics, we aim to process and deliver customer orders safely and efficiently across our available delivery areas in Pakistan.

1. Order Processing

After receiving your order, we may verify your order details before dispatch.

Processing time may vary depending on:

  • Product availability

  • Order volume

  • Customer verification

  • Payment method

  • Delivery location

Orders may not be dispatched until required verification or payment confirmation has been completed.

2. Delivery Areas

We deliver to locations within Pakistan where our courier or logistics partners provide service.

Certain remote or restricted areas may have limited delivery availability.

If delivery is unavailable to your location, we may contact you to discuss available options.

3. Delivery Time

Estimated delivery times may vary depending on:

  • Delivery destination

  • Product availability

  • Courier service

  • Weather

  • Public holidays

  • Unforeseen circumstances

Any delivery estimate provided at checkout or during order confirmation is an estimate and not an absolute guarantee unless specifically stated otherwise.

4. Shipping Charges

Shipping charges, where applicable, may depend on:

  • Delivery location

  • Product size and weight

  • Order value

  • Delivery method

  • Promotional offers

Applicable shipping charges will be communicated during the ordering process.

5. Order Tracking

Where tracking information is available, customers may receive a tracking number or delivery update through the available communication channel.

Tracking information is generally provided by the relevant courier or logistics provider.

6. Incorrect Delivery Information

Customers are responsible for providing accurate:

  • Name

  • Phone number

  • Address

  • City

  • Delivery instructions

IMSRA Electronics may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Delayed Deliveries

Delivery delays may occur because of:

  • Weather

  • Traffic

  • Public holidays

  • Courier operational issues

  • Security restrictions

  • Incorrect addresses

  • High order volumes

  • Other circumstances outside our reasonable control

We will make reasonable efforts to assist customers with delayed orders.

8. Receiving Your Order

Customers should inspect the package when possible.

If the package appears significantly damaged, please document the condition and contact IMSRA Electronics as soon as reasonably possible.

9. Missing or Damaged Orders

If your order is missing, damaged, or contains an incorrect product, please contact our customer support team with:

  • Order number

  • Customer name

  • Phone number

  • Description of the issue

  • Relevant photographs or videos where applicable

We will review the matter and provide the appropriate resolution according to our policies.

10. Contact

For shipping-related questions:

IMSRA Electronics

Website: imsraelectronics.com

Email: imsraelectronics@gmail.com

Phone/WhatsApp: +92 330 0490702

Business Address: Darwesh Bazar, near MCB Bank, Sita Road
Hasil Khoso Chowk, Bypass Road, Mehar
Main Road K.N Shah, UBL Bank near MCB Bank